Shipping Policy for Ocean Traders Online Store
Effective Date: 15 August 2023
Thank you for choosing Ocean Traders Online Store for your shopping needs. We are committed to providing you with a seamless and efficient shipping experience. Please review the following shipping policy to understand how we handle shipping orders.
1. Order Processing Time
Orders placed on our website will be processed within [7] business days from the date of purchase. Our business days are Monday through Friday, excluding holidays.
2. Shipping Methods and Timeframes
We offer a variety of shipping options to cater to your needs. During the checkout process, you will be able to choose from the available shipping methods, along with estimated delivery timeframes.
- Standard Shipping: Estimated delivery within 3 to 10 business days.
- Expedited Shipping: Estimated delivery within 2 business days.
- Priority Shipping: Estimated delivery within 1 business days.
Please note that delivery timeframes are estimates and may be subject to delays due to factors beyond our control, such as weather conditions, customs clearance, or unforeseen circumstances.
3. Shipping Fees
Shipping fees will vary based on the shipping method selected and the destination of the order. The exact shipping cost will be displayed during the checkout process before you finalize your order.
4. Order Tracking
Once your order has been shipped, you will receive a confirmation email containing a tracking number and a link to track the status of your shipment. You can also log in to your account on our website to view the tracking information.
5. International Shipping
We offer international shipping to select countries. Please be aware that international orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the recipient and will be collected at the time of delivery. Ocean Traders Online Store is not responsible for any delays or additional charges caused by customs processing.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete. We are not responsible for delays or delivery issues caused by incorrect or incomplete addresses provided by the customer.
7. Order Tracking and Support
If you have any questions or concerns about your order’s shipping status, please contact our customer service team at oceantradersofficial@gmail.com/+923304950853 We are here to assist you with any inquiries you may have.
Ocean Traders reserves the right to update or modify this shipping policy at any time without prior notice.
Thank you for choosing Ocean Traders Online Store. We appreciate your business!
Sincerely,
Ocean Traders Online Store